Our Services
At LPP Legal Services LLC, we specialize in providing efficient and professional client intake management services for legal professionals. Our goal is to save you time and resources, allowing your team to focus on higher-level legal tasks that help your firm thrive. Whether you’re a sole practitioner or part of a large firm, we tailor our services to meet your needs. Explore our packages below and discover how we can streamline your client intake process.
Intake Paralegal Services
$599/month
Includes 10 intake interviews; if volume exceeds 10 calls, additional fees may apply.
Our Intake Paralegal Services ensure that prospective clients are professionally and efficiently screened, helping you identify your best-fitting clients without the hassle.
Services include:
- Answering incoming new customer phone calls (based on phone system capabilities).
- Promptly returning phone calls to prospective clients.
- Gathering information via emails, redirected messages, or automated phone systems (e.g., “Press 1 for prospective clients”).
- Confirm ability to pay retainer.
- Providing a professionally written timeline and explanation of the issue/matter at hand.
- Conducting light research on case procedural history and current status.
- Organized client information provided through:
- Forwarded voicemails.
- Emails with call details.
- Website referrals.
- Service chat messages from your firm’s website.
Comprehensive Intake and Follow-Up Services
$1,199/month
20 intake interviews + up to 10 return calls for current clients; additional fees may apply for excessive usage.
Expand your intake capabilities with added support for existing clients and follow-ups.
Services include everything in the Basic Package, plus:
- Answering and returning calls for both prospective and current clients.
- Delivering template letters of representation as directed.
- Collecting documents such as police reports and insurance declarations, with organized follow-ups*.
- Document and note uploads to the LPP Legal platform for easy access.
How We Collect Client Information:
- Forwarded voicemails.
- Emails with call details.
- Website referrals.
- Service chat messages from your firm’s website.
*Other services may be negotiated, if time spent performing these services becomes excessive additional fees may apply.*